PREMIER MASSAGE CHAIRS SHIPPING INFORMATION

Standard Ground Shipping
Typically takes 5-7 business days to arrive. All chairs are delivered to your front door. Upon receipt of your order, assuming approved payment, Premier Health Products massage chairs will ship out the next business day. Within 3 business days of placing your order, you will receive via email an invoice attachment which will include the freight company’s web site link shipper and tracking number. This tracking number may not be active in the fright company’s online tracking system for up to 3 days from the invoice date. You will be contacted within 7 business days of your order to schedule a delivery appointment. We will be unable to track your massage chair order until it has exceeded 7 business days. This applies for lower 48 continental U.S. orders only.

Standard Delivery Details

DHL
Your chair will be delivered to the threshold of your door. For residential deliveries, as long as the entry is on ground level, there are no additional charges. If there are stairs involved it may require at two man delivery and an additional $100 service charge would apply.

For Canadian orders please click here

For international orders please click here, PHP has expanded to the European market.

White Glove Delivery Description (additional $225)
After we process your order the shipping company will deliver your chair in approximately 7 to14 business days. Prior to delivery the shipping company will contact you to schedule a delivery time, Monday- Friday between 8am to 6pm. The shipping company will give you a 3-4 hour delivery window. When your massage chair is delivered it will be unpacked and set up for you in any room of your home. The delivery team is not trained on using the massage chair and will not be able to train the customer how to use the chair, please consult your user manual for instructions on operation of your new massage chair. The packing material will be removed from your location but we advise that you keep all packing material for 30 days.

Expedited Delivery Options

Expedited delivery 3-5 day service for the 2026 is an addition $125. Express 1-3 day service for the 2026 is an addition $325.00. Shipping time begins the next business day after your order is placed if placed prior to 12:00 noon MST assuming your chair is in stock and all financial requirements are accepted. Be aware that if you are located in one of our shipping company's (DHL Danzas) "beyond zones", an extra day will be added to your delivery time; i.e, Express delivery will take 2-4 business days, and Expedited delivery will take 4-6 business days. Refunds on express or expedited delivery cannot be given if the delay is, directly or indirectly, due to hazards, dangers, incident to a state of war, or the act of restraint of the Government, or to strikes, riots, civil commotions, or acts of God which include weather. Please use this link to determine if you are located in a "beyond zone".

Click here to read the full terms of sale